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Privacy policy


General provisions

Packmak is a company that manages the packmak.lt project and is obliged to protect your privacy. The privacy statement of our website specifies the information that we collect, how we use such information, and how we protect it.

In this Privacy Policy, the term “personal data” means information or fragments thereof relating to you or information that could directly or indirectly identify you. In this Privacy Policy, we provide you with information about what personal information we collect from you, how we obtain such information, for how long we store and process it, and what rights you have to control your provided data.

This Privacy Policy may be amended. You can read its latest version on our website at any time.

Your agreement to this privacy policy

By providing your data to us, you agree to the terms and conditions of this Privacy Policy. If you disagree with the Privacy Policy, please do not send us your personal data for processing.

You can withdraw your agreement to the retention and use of your personal data at any time by notifying us via the contact details specified above.

How do we obtain your personal data?

We obtain your personal data when you make inquiries online, by telephone, e-mail or via other means of communication, when concluding contracts with us, and by other means. Processed data amount depends on the services that you use and the information that you provide. You will not be able to purchase anything from us or use our services if you do not provide us with your personal data. We may obtain your personal data for processing from a variety of sources, including directly from you when you provide it yourself, as well as from other sources.

What personal data do we collect from you, on what grounds, and for what purpose?

Packmak stores and processes the following personal data of its business contacts:

  • Name of company;
  • Name, surname;
  • Company code;
  • VAT code;
  • Mail address;
  • Telephone number;
  • E-mail address.

Processed personal data of private persons:

  • Name, surname;
  • Personal identification number;
  • VAT code;
  • Mail address;
  • Telephone number;
  • E-mail address.

Your personal data will be processed strictly in accordance with the lawful processing criteria, i.e. in order to properly perform the contractual obligations to which you are a party, and/or your express consent to the processing of your personal data, and/or a legal obligation, and/or a legitimate interest, and/or compliance with the regulatory requirements.

How do we use your personal data?

On the grounds of your consent or a contract, and in accordance with the legal acts governing the protection of personal data, we may use your personal data for the following purposes: to process your inquiries, provide offers, answer your questions or comments, promote our sales, deliver your ordered products, provide information, and perform analytical and market research, when you agree to receive offers from us, when you want to apply for a job position indicated on our website, and also so that we would be able to prevent or detect fraud or other criminal acts, or verify your identity.

Personal data retention period

Pursuant to the purposes of collecting and storing personal data, we will store your personal data for a certain period of time from the date of expiration of our cooperation in order to protect our legal interests in the event of a subsequent dispute or if required by law. Please note that your personal data will be stored for no longer than is reasonably necessary, by taking into account the purposes for which the data is collected, usually to fulfil our contractual obligations to you, and in accordance with the legitimate interests and statutory data retention periods.

To whom do we disclose your personal data?

We will not share your data with third parties without your prior consent, except in accordance with the procedure established by legal acts, or to law enforcement authorities in order to investigate violations of the law.

What are your rights under the legal acts regulating the protection of personal data?

We take all possible administrative, technical and physical security measures to protect your personal data from accidental, unlawful or unauthorized destruction, loss, disclosure and/or use, modification, and access. Our website includes links to third party websites. We do not control these sites or the content thereof. We are not responsible for the protection and privacy of information provided on third party websites.

You have the following rights:

  • The right to know (be informed) about the collection of your personal data;
  • The right to access your personal data that we process and know how it is processed, i.e. to receive information on the retention period of your personal data, and technical and organizational measures applied to ensure data security, to receive information from what sources and which of your person information was collected, for what purpose it is being processed, and to whom it is provided;
  • The right to contact us with a request to rectify or delete your personal data, or suspend the processing of your personal data, with the exception of retention, if data is processed in violation of legal provisions;
  • The right to refuse the processing of your personal data, unless such personal data is being processed for our legitimate interests or for those of a third party to whom your personal data has been transferred, unless your interests are overriding;
  • The right to request us to delete your data;
  • The right to request us to limit the processing of your personal data;
  • The right to request us to transfer your personal data to another party, if such data is processed by automated means, and if this is technically possible;
  • The right to submit a complaint to the State Data Protection Inspectorate regarding the processing of your personal data.
  • Please inform us in the event of any changes in the information you have provided to us during the conclusion of the contract(s) or during further cooperation, or if you believe that we are process inaccurate data.

In order to exercise these rights, you must submit to us in writing, either in person, by mail or e-mail, your request to exercise these rights, and verify your identity by presenting an identity document or otherwise in accordance with the procedures established by legal acts, or by electronic means that allow proper identification of a person. We will respond to your request within 30 calendar days.

What are cookies?

Cookies are small text files that are sent to your computer when you visit a website. Cookies are widely used to allow websites to function properly or more efficiently, and to provide website owners with information about the website visitors.

About our cookies

When using our website, various cookies are saved on your web browser. The revised Privacy and Electronic Communications Directive, which entered into force on 26 May 2018, states that we must first obtain your consent before using cookies. In compliance with these requirements, we disclose information about the cookies that we use on our website.

The aforesaid directive specifies one type of cookies called “necessary” cookies that do not require your consent, since they are necessary for the proper functioning of the website. To use other cookies, we must first obtain your consent. The cookies that we use on our websites are listed below.

Descriptions of cookies used on our website


This website uses cookies necessary to ensure the proper functioning of the website’s software (PHP). PHPSESSID is a cookie that recognizes the unique session of a visitor who is browsing the website. This cookie is used to create a user session identifier so that the system would be able to identify the user as unique and individual, compared to other visitors of the website. This information will not be used or stored outside of the systems of Packmak, and shall be retained temporarily while the user is browsing through his account or through other web pages that require unique and secure access. This type of cookie is particularly important, since secure access would not be possible without it.

This website may contain links to third party websites, products and services, as well as social network sites. Third party services or applications are subject to the privacy policy of the third party concerned. We encourage you to familiarize yourself with the privacy practices applied by such third parties.


You must provide us with complete and correct personal data, and inform us of any changes in your personal data. We will not be liable for any damages suffered by you and/or by third parties as a result of you providing incorrect and/or incomplete personal data, or not informing us of the changes in your personal data in a proper and timely manner.

We will not be responsible for any communication failures preventing users of the website and other persons from accessing our website or using our services.

We cannot fully guarantee that there will be no interruptions, disruptions or errors in the operation of the website, and we cannot guarantee that this website will be fully protected from viruses or other malicious components.

Validity and amendment of our privacy policy

An electronic version of this privacy policy or its relevant text shall be published on the company’s website.

The current version of this privacy policy is effective as of 28/05/2018.

We may amend this privacy policy and publish a new version thereof.

Supplements or amendments to the privacy policy shall take effect on the date of publication thereof, i.e. on the date they are published on our website.

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UAB Packmak

Adresas: Raudondvario pl. 135, LT-47192, Kaunas

Tel.: +370 37 366 400

El. paštas: info@packmak.lt

Darbo laikas: I-V 8-17 val.
(Pietų pertrauka: 12:00-13:00 val.)

© 2024 UAB Packmak. All rights reserved. Privacy policy
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